FAQ's

What will my child receive for breakfast?

At Footsteps 4 Life we offer a nutritional breakfast for optimal development, consisting of a wide range of cereals, porridge, fruit and toast that will be on offer every morning. Breakfast will only be on offer for the first 20 minutes of the session.

How will my child get to their class after the breakfast club has finished?

At the end of the session, our staff will escort all children to their classes.  At this point all children will be signed over to a member of staff from the prospective school.

What happens if I need to cancel a session?

If you do need to cancel any pre booked sessions with us, please note that we do not offer cash refunds for any booking cancellations. A credit note will be issued for you to re-book a slot for the required service.

When and how do I collect my child?

The collection point for the After School Club and Holiday Club will be from the main school reception. The After School Club finishes at 18:00 and the Holiday Club finishes at 15:15, however, you may collect your child at anytime during the service after your child has been signed out by a Footsteps 4 Life member of staff. Please note, we do apply additional charges for late pick ups. *See T and C's.

We operate a strict and secure collection procedure and it is necessary therefore for a parent/guardian to sign your respected child/ children out each day.  On your first collection at the start of each new school half term, you will be asked to check the contact details we have on record and sign all the required medical forms.

What does my child need to bring when they attend the holiday club?

All children will need to bring a packed lunch and plenty of water (fizzy drinks are not permitted). Footsteps 4 Life do advocate a healthy and balanced diet, so when packing your child's lunch, you might want to include fresh and non processed food products such as fruit, vegetables, wholemeal bread, natural low- fat yoghurts and water.

Refrigeration facilities may not be available so we would recommend all packed lunches to be packed with ice packs or frozen gel to keep them refrigerated.

Due to allergy issues, we would request parents to not give their children any food that contain nuts.

Children will also need appropriate clothing for both indoor and outdoor activities. Sun hats and sun cream to warm clothing and waterproof jackets should all be to hand if required.

Will a discount be available if I have more than 1 child attending the club?

Footsteps 4 Life understand the difficulty to find affordable, high quality childcare for parents so would like to offer a discount for families. Book the first two children at full price and any further siblings will be given 20% discount. Children must be siblings and attend identical sessions to qualify.

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